The Call Center Diaries
Finicky - October 21st‘I'm wanting to order a first-aid kit.' says my day's first caller, a shrill Irish Scoutmaster.
After boring me insensate with his long-winded finicky questions, I get as far as inputting payment details, when he declares he'd rather pay by invoice. ‘Sorry, Sir,’ I say, ‘I'll need a credit card or you'll have to order via head office.’ ‘Heavens to Betsy, I'm not suffering through this process again.’ he shrieks dropping the phone and fumbling for his credit card. ‘You'll need that fucking kit,’ I whisper down the phone at him, ‘after your own troop try to murder you.’ |
What to know what REALLY goes on behind the scenes in a call centre? Want to know what REALLY happens when you're put on hold?
Want to know know why you should NEVER shout at a call centre worker? Want to know how to get what you want from a call centre worker? Want to know what we have for lunch, what we do after work, what it feels like to lose your job 3 days before Christmas? Discover what life is REALLY like for a call centre worker. Buy the Call Centre Diaries and you'll NEVER BE MEAN TO CALL CENTRE WORKERS AGAIN! |
Pictorial Recollections of a Life Partly Spent
Who wants to read a 500 page book of the life of an unknown non-celebrity?
Not me! And even less would I want to write one. So I wrote an 80 page comic book version of my life. It's easier to read because it has pictures. And if you get bored you can colour it in. |
This film is made by Dan Kilby.
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